Job Summary
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
This role is a Customer Assistant delivering customer service, restocking, and operating tills across varied shift times.
Responsibilities
Interacting with customers in a pleasant, friendly and helpful manner.
Ensuring stock loss controls are followed in all store areas.
Maintaining store and external cleanliness and hygiene standards.
Following freshness and rotation principles.
Ensuring all waste is managed correctly.
Assisting in the stock count process.
Operating tills and minimising queues across morning, middle and late shifts.
Restocking missing items and ensuring the store is ready for the next day.
Providing support during unsocial hours (12am-7am).
Shift Patterns
Morning shift: Starting at 5am or 6am with your team, you'll be stocking our award-winning products on the shop floor and preparing bakery items by opening time.
Middle shift: Starting mid-morning or early afternoon, you'll keep the store spotless, presentable, and fresh, while assisting customers and working at the tills.
Late shift: From your start time in the afternoon, you'll serve customers with a smile, manage tills, restock, and prepare the store for the next day.
Qualifications
Can-do attitude and excellent customer service skills.
Willingness to go the extra mile for customers.
Responsible and reliable.
Enjoy working in a fast-paced, varied environment.
Good team player.
Preferably previous experience in a customer-facing role, but not essential if you have the right attitude.
Availability and willingness to travel to neighbouring stores for training before the store opening.
Legal ability to sell alcohol – must be 18 or over.
Pay & Benefits
Competitive and transparent salary system ensuring pay equality across all positions.
Pay rates:
Year 1: €***** basic, €***** unsocial hours, €***** overtime/sundays, €***** bank holiday.
Year 2: €***** basic, €***** unsocial hours, €***** overtime/sundays, €***** bank holiday.
Year 3: €***** basic, €***** unsocial hours, €***** overtime/sundays, €***** bank holiday.
Year 4: €***** basic, €***** unsocial hours, €***** overtime/sundays, €***** bank holiday.
Other benefits include:
Unsocial hours pay.
20 days holiday per annum pro rata.
Company pension.
Career development opportunities and Leadership Academy for high performers.
Circle K and Private Health Insurance discounts.
Bike to Work Scheme.
Mobile and broadband discounts with Three network.
Maternity & Paternity Leave top-up, Marriage Leave, Employee Assistance Programme.
Equal Opportunity Statement
Lidl is an equal opportunities employer.
If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.
We value diversity and inclusion and want to ensure all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
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