We're proud to partner with some of the world's leading hospitals and healthcare organizations to improve the experience of care for patients, families and care teams during hospital visits.
Our technology impacts lives across the globe, at a time when many are at their most vulnerable.
Role
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This is a Fixed-Term Contract (FTC) maternity cover position.
This temporary role is expected to last approximately 12 months and will end upon the return of the employee currently on maternity leave.
The Senior Product Owner is a key role, partnering with the Product Manager, Design and Engineering teams to deliver value to market.
We're looking for an experienced Senior Product Owner, or an experienced Product Owner ready to make the next step in their career.
We've made the transition to a cloud-based SaaS model, and now we're building for the future.
The right person will have at least 2 years' experience in a product-drive SaaS company, and can bring this experience to help us continue our agile transformation.
It's an opportunity to deliver software that makes a positive impact on the lives of patients, families, and care providers.
And with the healthcare industry at an inflection point for digital adoption post-pandemic, this is an exciting time to join a healthcare technology company.
This role is eligible for hybrid working, with a requirement to be in the Blackrock office at least two days per week.
Responsibilities
Assist in Product Roadmap Management:
Support the Product Manager and Product Delivery Manager in defining and operationalizing the product roadmap.
Facilitate Planning and Workshops:
Contribute to release planning and lead requirements workshops with subject matter experts (SMEs) and other key ceremonies as needed.
Craft User Stories:
Write clear and concise user stories, including detailed acceptance criteria, based on epics provided by Product Management.
Epic Definition Collaboration:
Collaborate with the Product Manager to help define epics, leveraging your own subject matter expertise.
Backlog Management:
Own and manage the backlog for cross-functional teams, balancing functional and technical requirements, ensuring tasks are prioritized, well-refined and ready for the team, and identifying and incorporating risks and dependencies into both sprint and release planning.
Partner with Engineering Teams:
Act as the product owner for agile product delivery, partnering with engineering teams to ensure value is delivered to the market.
Enable Engineering and Design Teams:
Empower engineering and design teams to develop optimal solutions, designs, and technical approaches by effectively communicating the product vision, strategy, and customer/user problems.
Stakeholder Communication:
Assist Product Managers in communicating roadmaps, priorities, decisions, and risks to internal stakeholders, maintaining transparency across the organization.
Conduct Testing and Training:
Perform user acceptance testing and provide product functional training for both internal and external stakeholders.
Documentation Production:
Own the production of functional and technical documentation required to implement, operate and support the product, including configuration guides, workshop workbooks, and release notes, in collaboration with the engineering and tech solutions teams.
Progress Updates:
Keep key stakeholders informed on delivery progress by demoing and reporting on advancements or delays.
Release Handover:
Manage the release handover to customer-facing teams to ensure a successful transition.
Mentoring & Driving Best Practices:
Mentor more junior members of the team setting high standards of work and professionalism.
Contribute to product & engineering continual improvement by continuously sharing and promoting best practices.
Requirements
Minimum of 4 years' experience as a product owner in a SaaS company using Agile effectively
Excellent prioritization skills with the ability to apply a consistent approach to prioritizing highest value items and communicate the decision-making process used if challenged
Strong stakeholder management experience with the ability to influence both horizontally and vertically within the organization
Excellent communication skills with the ability to conduct demonstrations and present to senior stakeholders and customers
Collaborative with a strong sense of teamwork, understanding that when we succeed, we succeed together
Customer and user centric with demonstrable experience of partnering with design and engineering to devise the best solutions to identified problems
Technically savvy, capable of understanding the solution approach taken by the development team, and communicating technical issues and risks effectively
Experience of working in a regulated environment, with knowledge of data privacy regulations is highly desirable
Experience in healthcare technology is a bonus