Benefits:
* Bonus based on performance
* Dental insurance
* Employee discounts
* Health insurance
* Vision insurance
We have a great benefits package consisting of:
* Health Insurance - Affordable health insurance with two plan options: PPO 2000 or HSA 3000
* Dental Insurance - Affordable dental insurance with no waiting period
* Vision Insurance - Quality vision coverage at low cost
* Life Insurance - $10,000 policy paid in full by the company
* 401K Plan - Company pays all administrative fees
* ESOP - Employee Stock Ownership Program
* Paid Time Off - Competitive policies
* Employee Discount - Generous discount on all merchandise
Appliance & Electronics Technician
At Big Sandy Superstore, our success depends on the quality of our team and their commitment to delivering the Superstore Experience. We are dedicated to investing in and supporting our employees and continuously improving our company. We strive to provide a positive work environment built on respect and dignity.
As an Appliance & Electronics Technician, you will diagnose and repair customer units. Your responsibilities include:
* Contact customers at the start of each workday
* Handle all scheduled calls for the day
* Diagnose appliances and electronics accurately
* Order parts and document comments in the work order from the customer's home
* Install parts and test unit operation after installation
* Call tech support and document calls after failed repairs
* Complete billing notes from the customer's home
* Perform additional tasks as assigned within the scope of this position
Qualities we value:
* A self-starter with strong multitasking skills
* Ability to work independently or in a team
* Maintain the company's professional image and public confidence
Qualifications:
* High School diploma or GED
* Strong customer service skills
* Strong interpersonal skills
Job Type:
* Full-Time Regular
The company reserves the right to modify the job description as needed.
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