Job Overview
We are seeking a Sales Support Coordinator to join our team. As a key member of the sales department, you will play a vital role in supporting our sales team by managing orders, providing excellent customer service, and coordinating with logistics and internal teams.
Your primary responsibilities will include:
* Processing sales orders accurately and efficiently
* Tracking order statuses, resolving issues, and updating customers and sales representatives
* Supporting sales team members with customer queries, reporting, and daily tasks
* Serving as a liaison between the sales team and other departments to meet customer needs
In addition to these responsibilities, you will also be expected to stay informed on market trends, assist with basic market research, handle customer inquiries, and manage complaints professionally.
To succeed in this role, you will need:
* Experience in sales support or customer service
* Strong organizational skills and attention to detail
* Excellent communication and interpersonal skills
* Proficiency in Microsoft Office; CRM skills are a plus