Social network you want to login/join with:
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Client:
Cpl
Location:
Dublin, Ireland
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6f8d868259fd
Job Views:
2
Posted:
27.04.2025
Expiry Date:
11.06.2025
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Job Description:
We are hiring DUTCH / DANISH / ESTONIAN Content Reviewers for a Social Media giant. The candidate should be from Israel.
Your key responsibilities:
* Investigating and resolving reported issues (via ticketing system), such as account support requests or potentially abusive content
* Enforcing client’s Terms of Use by monitoring reports of abuse on the site
* Staying informed about client’s products and community standards
* Using market-specific knowledge to find scalable solutions to support our community
* Gathering and analyzing data to improve user experience
* Recognizing trends and escalating issues outside company policy to the global team
* Identifying workflow inefficiencies and suggesting solutions
Skills & Competences:
* Resilience to operate under pressure in a fast-paced environment
* Strong communication skills, including empathy
* High adaptability and positive attitude towards challenges
* Decision-making, prioritization, problem-solving, and teamwork skills
* Consistent achievement of KPIs
Language Skills:
* Fluent in MARKET language (C1-C2), with cultural and social trend understanding
* Advanced English (C1)
Assessment services are available if unsure about language level.
Contract: Full-time, permanent with Covalen
Compensation includes:
* Free onsite meals
* Pension contribution
* 25 days annual leave
* Training and Wellness Programme access
* Tax Saver and Bike-to-Work schemes
Working hours:
Day shift (9:00am - 5:30pm) OR Evening shift (6:00pm - 2:00am). No rotations, Monday to Friday, occasional weekends/bank holidays.
Location: Dublin 18, Sandyford, Dublin South
*This is an office-based role. Remote work is not available. Employees are classified as essential workers.
IMPORTANT:
* Candidates must be comfortable handling sensitive content.
* Eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for at least 12 months or renewable).
What we offer:
* Multicultural and diverse team environment
* Career progression opportunities: Quality Auditors, Analysts, Trainers, Team Leads
* Fixed schedule, no shift rotations
* On-site meals, healthcare, pension
* No prior experience needed; full training provided
For more information, please send your updated CV to Sohini Sakssena.
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