Job Purpose
To ensure the timely collection of monies owed by customers.
The credit controller is responsible for setting up new customer accounts, setting credit limits for customers, minimising bad debt exposure, contacting customers by phone, email or writing and handling all customer related administration and customer queries.
Key Responsibilities
Collecting monies owed by customers and allocation to accounts
Monitoring of customer debt levels and working to debt collection targets
Effectively communicate debtor issues and problems to management team
Setting up new customer accounts and appropriate credit limits
Ensuring credit limits and terms are adhered to - placing accounts on hold if required
Handling customer queries with necessary follow up actions
Organising and managing disputes meetings
Balancing the cash book and closing off AR at month end
Participate in training and development programmes as required by the Company
Skills Profile
Excellent communication & interpersonal skills
Flexible and adaptable approach to tasks
Highly organised
Ability to multitask and work accurately and efficiently
Competent IT Skills
Credit management qualification would be an advantage
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