Accommodation Services Manager
Reporting to: Company Owners/Directors (2)
Location: Cork City, Ireland
Contract Type: Full-time, Permanent
About EazyCity
EazyCity has provided flexible accommodation solutions to international students and workers relocating to Ireland since 2004. We specialise in short-term, flexible accommodation options to suit our international customers and to make their transition to a new country a little easier. Our mission is to provide quality, inclusive and flexible accommodation options in a professional and helpful manner.
Role Overview
The Accommodation Services Manager plays a hands‑on leadership role, ensuring the successful delivery and quality of our accommodation services. The role involves managing general operations, overseeing logistics, maintaining budgetary control, managing a team and ensuring strong relationships with stakeholders.
The Accommodation Services Manager role is primarily based out of our office in Cork City centre with active time spent outside of the office overseeing our accommodation locations in and around the city.
Key Responsibilities
Accommodation Management
Hands‑on management of our accommodation sites including regular inspections, planned upgrades and continuous improvement to conditions
Source new suppliers/contractors as well as developing relations with current suppliers/contractors to schedule repairs, maintenance and upgrade of properties in the company’s portfolio
Oversight on quality of housekeeping, general standards and overall property conditions in a high turnover accommodation business
Customer Relations Oversight
Serve as a point of contact for key partners, ensuring clear communication and maintaining strong relationships
Collaborate with the Reservations team to align on expectations
Monitor customer and partner feedback to inform decisions for service improvement
Proactively handle escalated issues or concerns, ensuring a timely, appropriate and professional resolution for customers and other stakeholders
Team Management
Allocate staff and resources effectively to support operational activities including rostering
Lead recruitment, onboarding, training and ongoing management of the operations team including reservations, housekeeping and maintenance team members
Provide continuous feedback, coaching and professional development opportunities for team members
Budget & Financial Oversight
Work with the Finance Team to manage budget compliance and identify cost‑efficiency opportunities
Ensure transparent and accountable financial tracking for accommodation services operations
Operational Compliance
Develop and maintain systems, procedures and documentation that support consistent, high‑quality delivery of accommodation services
Maintain updated HR documentation for team members
Keep abreast of legal and compliance matters relating to our field
Ensure legal, safety and compliance documentation is properly filed and accessible
Business Development
Identify new opportunities to expand and develop our accommodation services offering
Ensure operational readiness for new development through collaboration with internal teams and external stakeholders
Candidate Profile
Essential Criteria
Bachelor’s Degree in Business Administration, Property Management, or a related field
Minimum of 5 years’ experience in Operations Management in Property/Accommodation or a similar field
Fluency in English – both verbal and written communication
Proven ability to lead and motivate teams (5+ staff) in a dynamic and fast‑paced environment
Excellent communication and interpersonal skills, including cross‑cultural communication
Strong organizational, planning and problem‑solving abilities
Demonstrated experience managing budgets and optimizing cost‑performance
Proficiency in project and team management tools required
Proficiency in Microsoft Office is required
Desirable
Additional European languages (e.g., Spanish or Italian) are considered an advantage
Familiarity with digital tools such as Microsoft Sharepoint, Office, Trello and Slack is desired; training will be provided if needed
Previous experience working with international customers and colleagues
What We Offer
40,000 - 45,000 Euro annual gross salary
A collaborative, mission‑driven team culture
Opportunities for personal and professional growth
How to Apply
Interested candidates are invited to submit their CV and cover letter outlining relevant experience and motivation for applying to Julia@eazycity.com no later than Monday 27th April 2026.
Start Date: Immediate availability preferred
EazyCity is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
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