Join to apply for the Intelligence Analyst, Recon+ (Remote) role at CrowdStrike.
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission has remained to stop breaches and redefine modern security with the world’s most advanced AI‑native platform. Our customers span all industries, trusting us to keep their businesses running and their communities safe.
About The Role
The mission of the Falcon Intel Recon Analyst is to directly support cyber threat customers and ensure they realize the full value of the Intelligence product purchased from CrowdStrike. Analysts work with multiple customers to manage the Falcon Intel Recon module and serve as a cyber intel analytic interface between customers and the wider CrowdStrike intelligence team.
What You’ll Do
* Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships.
* Quickly triage and elevate noteworthy findings from Falcon Intelligence Recon to the respective customers.
* Guide customers through Falcon Intelligence Recon findings and provide subject‑matter expertise.
* Advocate for customers within the Intelligence and Engineering teams to improve the product and ensure feedback, feature requests, and overall satisfaction are captured.
* Plan and lead process‑improvement initiatives tailored to enhance overall customer satisfaction with the CrowdStrike team.
What You’ll Need
* Working knowledge of cyber threat intelligence, all‑source threat intelligence analysis, or intelligence collections and ability to manage the intelligence lifecycle.
* Excellent written and verbal communication skills in English.
* Knowledge of the dark and deep web ecosystems, including actors, forums, and leak sites.
* Adaptable and eager to learn new technologies.
* Strong customer‑service attitude and willingness to help and problem‑solve with customers.
* Ability to operate independently with little direction.
* Ability to present and explain technology to people with less technical knowledge.
* Capacity to thrive in a fast‑paced, high‑stress startup environment and create customer solutions with limited resources.
* Knowledge of data‑communication concepts and technologies, specifically email, networking, and enterprise security.
* Fluency in at least one of the following languages at C1 level or higher (CEFR): French, Arabic, or German.
Bonus Points
* Ability to use AI tools and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence.
Travel
Minimal to light travel (25%).
Benefits Of Working At CrowdStrike
* Remote‑friendly and flexible work culture.
* Market leader in compensation and equity awards.
* Comprehensive physical and mental wellness programs.
* Competitive vacation and holidays for recharge.
* Paid parental and adoption leaves.
* Professional development opportunities for all employees regardless of level or role.
* Employee networks, geographic neighborhood groups, and volunteer opportunities to build connections.
* Vibrant office culture with world‑class amenities.
* Great Place to Work Certified™ across the globe.
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, employment-activity membership, or status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay‑offs, return from lay‑off, terminations and social/recreational programs—on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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