Overview:
We're seeking a
Junior Field Engineer
with a qualification in IT, Computer Science, or a related discipline. This is an excellent opportunity to gain hands-on experience across a range of technologies while working alongside experienced engineers and contributing to real client projects.
Key Responsibilities:
* Assist senior engineers with implementation, configuration, and maintenance of IT infrastructure.
* Provide on-site technical support — diagnosing and resolving hardware and software issues.
* Support project teams with deployments and integrations, including cloud, networking, and security solutions.
* Document systems, configurations, and procedures to support knowledge sharing.
* Perform regular maintenance such as system updates, patches, and backups.
* Set up and configure user accounts, email systems, and IT services.
* Communicate effectively with clients and internal teams, ensuring strong relationships and excellent service delivery.
Skills & Qualifications:
* IT or Computer Science related qualification.
* Strong understanding of networking, operating systems, and hardware fundamentals.
* Familiarity with Microsoft Office and common IT tools (antivirus, backup, etc.).
* Excellent troubleshooting and problem-solving skills.
* Clear communication and teamwork abilities.
* Willingness to learn new technologies and pursue ongoing professional growth.
Preferred Experience:
* CompTIA A+, Network+, or Microsoft Azure Fundamentals certification.
* Internship or work experience in IT support or customer-facing technical environments.
* Awareness of cloud computing, virtualization, and cybersecurity concepts.