Welcome to a different kind of role and a different kind of company. Ranked as one of Ireland's best workplaces, by Great Place to Work, Harvey Norman is a high-profile, leading-edge retail brand with over 289 stores worldwide selling furniture, bedding, electrical and computer goods.
We are growing, and have plenty of opportunities for talented people in our dynamic retail environment.
About the Job
The role of Driver & Appliance Installer in Harvey Norman involves delivering and installing products in customers' homes, interacting with our customers, and providing amazing customer service experiences.
This is a white glove in-home delivery/installation operation where you will be an ambassador for the Harvey Norman brand and Install/delivery service.
Your Tasks:
* Delivery of appliances direct from our warehouse or store to customers' homes.
* Installation of appliances.
* Removal of old appliances.
* POD Management/EPODING (Contactless delivery).
* Communicating with customers and office team daily.
* Ensuring vehicle safety checks are completed daily, reporting of any vehicle issues.
Your Profile
We are looking for candidates who have:
* Experience and qualifications relevant to handling washing machines, fridge freezers, TVs, etc.
* Experience with hardware tools and electrical equipment.
* Basic understanding of electrical, plumbing systems.
* Good communication ability.
* Experience as a handyman or maintenance worker.
* Knowledge of the greater Waterford area would be an advantage.
You should be well-organized, adept at problem-solving, flexible, and willing to go the extra mile to ensure customers' expectations are exceeded.
You should also have excellent attention to detail, excellent telephone skills, and be respectful to customers as the highest priority of the business.
Effective written and verbal communication skills are essential, along with numerical and logical ability, and the ability to work with numbers in a competent and confident way.
You should be hardworking, conscientious, and self-motivated, possessing a high degree of self-confidence and maturity.
Motivated by internal goals and having tenacity in chasing goals, you should contribute positively to the achievement of team objectives.
You should be prepared to undertake in-house and external training to enhance performance and the customer experience.
Understand new technologies/designs and any new product innovation that require new and bespoke installation or connectivity methods.
Honesty and ethics are essential, demonstrating honesty and being a role model for honest and ethical business practices.
Why People Join Us
We are a dynamic and growing company with a fun, high-energy work environment.
We have a culture of developing and promoting from within the company, an entrepreneurial spirit, and generous staff discounts.
This is a full-time 11-month fixed-term contract with potential for permanency.
We need employees to be flexible about when they work, covering store opening hours, including evenings, weekends, and public holidays.
The successful candidate will be required to attend a company induction day.