Overview
Location: Dublin. Hybrid working in the office on Tuesday, Wednesday and Thursday. Working from home on Mondays and Fridays.
About VikingCloud
VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform®, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day.
VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted.
Position
We are looking for sales agents who are highly target driven, team players, with a minimum of 1-year Sales experience to join our team on a full basis. If you are ambitious, results-focused and enjoy a challenge, this job is for you!
Responsibilities
* Achieve individual sales targets across both inbound and outbound calls with multiple clients.
* Deliver an excellent level of customer service on all customer interactions.
* Work as part of a team, in line with company priorities.
Skills And Experience
* Active listener who communicates purposefully and confidently.
* Team player with a positive outlook, who enjoys working in sales and customer services environments.
* Strong attention to detail and the ability to multi-task.
* A passion for tech and software products.
* Strong decision-making and problem-solving skills.
* Ability to work flexible shifts, adhering to agreed schedules.
* Proficient in Microsoft Office Suite – Word, Excel, Outlook.
* Excellence in the English Language – written and spoken.
* Sales/Customer service experience in a similar role would be a distinct advantage.
Preferred Experience
* Outbound Sales experience in a contact centre or door to door sales is preferable.
* Please clearly outline your previous experience on your CV.
Qualification
* Leaving cert or equivalent desirable
Working Hours
* Full-time working; 37.5 hours per week, 8-hour shift between 8 am – 17:00 pm stated in the contract. Usual working hours will be 9 am -17:00 pm, Monday – Friday.
Benefits
* Career progression opportunities
* Death in Service
* Disability Cover
* Employee wellness programmes
* Free, on-site parking
* Hybrid working
* Pension
* Performance recognition through gamification bonus
* Permanent contract following successful probation
* Recreation facilities
* Regular staff social events
VikingCloud is an equal opportunities employer.
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