Location & Company
Location: Castlebar, County Mayo, Ireland
Company: Bitrecruit
Client / Employer: Occupop
Overview
Alliance Medical are recruiting for a Medical Administrator to join our exciting, new centre in Castlebar, Co. Mayo. The role will involve booking & checking in patients for their Radiology scans. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients. This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Responsibilities
Schedule and confirm radiology appointments with sensitivity and precision
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
Handle incoming and outgoing phone calls and manage appointment-related queries
Accurately update patient records and internal booking systems
Work closely with radiology and clinical staff to ensure smooth day-to-day operations
Provide consistent, compassionate support to patients and their families throughout their visit
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit
Provide reassurance to patients by way of clear explanation as to the nature of an examination
Key Requirements
Strong communication and interpersonal skills
Previous experience in medical administration or a healthcare setting
A calm, caring nature
High attention to detail and accuracy under pressure
Flexible and adaptable team player
A background in customer service is a plus
Benefits
Employee Assistance Programme
Wellbeing and mental health initiatives
Competitive Salary
Family Friendly Working Arrangements
25 Annual Leave Days (plus 2 Company days)
Health Insurance
Paid Maternity Leave
Wedding Day Leave
Maternity Leave Coaching
Paid Sick Leave
Fertility Leave
Pregnancy Loss Leave
Excellent Pension Scheme
Educational Assistance
Professional Development & Ongoing training
#J-18808-Ljbffr