McCarthy Insurance Group is one of Ireland's largest insurance brokers, providing quality insurance products and professional advice since 1952. With 16 branches and 200 staff located throughout Ireland, our focus is on offering reliable, client-focused services to businesses, as well as personal insurance and investment products.
Role Description
The IT Project Manager will lead the implementation of a new software for MIG. This is an ongoing project with gathering and analysis phase almost complete. They will act as a bridge between stakeholders, implementation teams, and internal technical teams, ensuring that business requirements align with the capabilities of the software. This role combines business analysis, technical expertise, and project management to ensure a smooth deployment. This is a 12 month contract.
Responsibilities
* Collaborate with stakeholders to gather and document business requirements for the system.
* Conduct gap analysis between existing business processes and system capabilities.
* Define functional and non-functional requirements.
* Prepare and validate user stories and acceptance criteria.
* Work with consultants to understand system configuration options.
* Design workflows, data mappings, and system integrations in line with system features.
* Define integration points between new and existing systems (e.g., CRM, ERP, policy administration, financial systems).
* Work with developers and system technical teams to ensure seamless API or file-based integrations.
* Design data migration strategies, including data cleansing and validation rules.
* Act as the main point of contact for stakeholders during the implementation process.
* Provide regular updates and manage expectations through structured communication.
* Organise workshops, training sessions, and user acceptance testing (UAT).
* Develop and execute test plans to validate system functionality and integrations.
* Facilitate UAT by creating test scripts and managing feedback loops.
* Track and resolve issues discovered during testing.
* Identify potential impacts of implementation on business operations.
* Develop training materials and deliver training sessions to end-users.
* Support post-implementation activities, including hypercare and feedback collection.
* Maintain detailed documentation, including functional specifications, process flows, and project plans.
* Create reports and dashboards to track implementation progress.
* Provide lessons learned and project closure documentation.
Requirements
* Experience with system integrations, including APIs, ETL tools, and middleware.
* Proficient in business process modeling (BPMN, flowcharts).
* Expertise in requirements elicitation techniques (interviews, workshops, trainings).
* Ability to translate business needs into technical solutions.
* Experience with Agile and Waterfall project methodologies.
* Competency in project management tools (e.g., JIRA, Click Up, MS Project).
* Proven ability to manage timelines, risks, and deliverables.
* Strong understanding of insurance/finance software systems a plus.
* Familiarity with insurance processes (e.g., underwriting, claims management, policy administration) is a plus.
Benefits
* PRSA Contributions
* Permanent Health Insurance
* Life Assurance
* Maternity Benefit
* Paternity Benefit
* Parent's Benefit
* Institute Membership Fees
* Exam & Study Leave
* Personal Insurance Discounts
* Exam Financial Support
* Taxsaver Travel Pass Scheme
* Learning & Wellness Hub
Charles McCarthy Insurances is an equal opportunities employer.
Charles McCarthy Insurances Ltd. t/a McCarthy Insurance Group is regulated by the Central Bank of Ireland.