Our client is looking for a Patient Manager to join their team
Title: Patient Manager
Reports to: Clinical Manager
Accountable for: None
Department: Patient Care
Location: Community/Home Based (Serving North Dublin and Meath primarily)
JOB PURPOSE
To provide clinical leadership and accountability for the delivery of safe, efficient and reliable sleep service and have overall responsibility for the clinical elements of the service.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
* Actively work with core team members, internal and external customers
* Manage a busy patient case load while providing a high standard of care for all customers
* Build and develop relationships with customers and clinicians
* Prioritise customer need appropriately and effectively
* Accurately document all aspects of work on patient care to ensure effective case management
* Manage day to day diary appointments efficiently
COMMUNICATION & WORKING RELATIONSHIPS
* Clinical Manager
* Patients
* Clinicians
* Contact Centre
* Operations Manager
SPECIAL WORKING CONDITIONS
The postholder may be required to work additional hours as required by the company to meet patient/clinicians/business needs.
DRIVERS LICENCE
Full Clean Drivers Licence required
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