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Duty manager

Ennis
Dromoland Castle Hotel
Duty manager
Posted: 11 May
Offer description

Exciting Opportunity at Dromoland Castle Resort

We are currently recruiting for a seasoned Duty Manager to join our team at one of Ireland's most prestigious five-star hotels.

The successful candidate will lead and manage the team to ensure the hotel operates safely, efficiently, and effectively at all times, upholding exceptional standards and service excellence throughout.


About the Role

This is a challenging role that requires working in and supporting various departments throughout the hotel. The ideal candidate will be a customer-focused individual with a keen eye for detail and the ability to support & lead a team.

* Able to take on all aspects of the food and beverage function within the business
* Thrives in a multi-tasking environment

The successful candidate will be enthusiastic and outgoing, an excellent communicator, flexible, and most importantly, a friendly and cooperative person who enjoys working within a busy team.

Working Schedule:

5 days over 7, Monday to Sunday, with flexibility required pending business levels.


Key Responsibilities:

Carrying Out Duty Management Shifts:

Provide a consistent high-quality delivery of standards of the hotel with a personalised focus on our guests.

Actively Involved in All Departments:

Maintaining a visible presence in the Front of House areas.

Liaising with Senior Management and Departments:

To ensure good communication exists and operations run smoothly.


Requirements:

Candidate Profile:

Relevant 3rd-level qualification in Hotel Management or equivalent.

Previous experience working in 4 or 5* star properties in a management capacity.

Excellent interpersonal and communication skills.

Ability to lead and motivate.

Excellent attention to detail.

Benefits Package:

Includes:

* Full Training
* Resort Benefits: Discounts on hotel accommodation, food, and beverage
* Free on-site parking
* Competitive Salary
* Free Leisure Centre Access
* Pension Scheme after 6 months
* Sick Pay
* Continual training and development
* Meals while on site
* Bike to work scheme
* Refer a friend scheme
* Wellness at work events and access to wellness platform
* Employment Assistance Programme
* Team appreciation days
* Service recognition
* Regular fun-filled activities and gatherings for all teams across the group

Dromoland Castle Hotel is certified as a Great Place To Work

Please note, we are only accepting applications from persons who have the permission/right to live and work without restriction in Ireland.


Skills:

Management, Hospitality, Operations

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