Industrial Water Treatment Technician
To assist all Operations in fulfilling responsibilities to our Clients' as outlined below.
Location
Travelling between Customer Sites throughout Munster
Roles and Responsibilities
• Ensuring all customer service needs are met or exceeded.
• Conducting on site water analysis / testing and report generation.
• Troubleshooting issues on water treatment equipment and associated instruments.
• Assisting in site surveys / audits / trials etc as necessary
• Helping to drive quick resolution to customer / prospect issues.
• Managing customer satisfaction and assist in coordinating support resources where required.
• Perform other duties as assigned.
• Opportunities to progress to overall account management role is realistic.
• Continually demonstrate the company required behaviours around safety, communication and team membership and all other company initiatives.
Requirements & Experience
• Previous experience working in a Water Treatment Environment, distinct advantage.
• Previous experience working in a Trade, highly desirable.
• Previous experience in an Engineering / Scientific capacity, desirable.
• Proven experience working in a customer/client facing role.
• IT Skills, working knowledge of MS Excel, PowerPoint, etc.
• Full clean driving licence essential.
The Individual
• Customer Focus – skilled in relationship management and development
• Ability to project manage – goal achievement.
• Ability to work on own initiative and schedule activities to meet timelines.
• Ability to be innovative and a Team Player
• Be willing to work anti-social hours as the need arises.
• Ability to problem solve, applying scientific rationale to product application and development.
• Good communication skills (verbal & written)
Benefits
• Good benefits package provided including Company Pension Scheme and Death In Service.
• Company van, Laptop, Phone etc.
• This is a permanent position and all necessary accountment's required to fulfil your job, are provided such as Company transport, Laptop, Phone etc