Job Description:
We are seeking a highly skilled and customer-focused individual to join our Personal Lines team. As a key member of the department, you will play a vital role in managing client relationships, handling multiple tasks efficiently, and maintaining exceptional accuracy and professionalism.
The successful candidate will be responsible for:
* Managing renewals to ensure strong client retention
* Handling policy amendments, account entries, and liaising with clients on claims and correspondence
* Maintaining accurate records and files
* Communicating effectively with clients to handle renewals, mid-term adjustments, general queries
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