About Us
At Frank Salt Property Management, we specialise in providing exceptional property management services for holiday home owners in County Clare and the surrounding areas. Backed by over 20 years of proven success in Malta through our connection with Frank Salt Real Estate, a market leader with over five decades of experience, we bring a trusted, professional, and hands-on approach to caring for second homes.
In 2024, we proudly expanded our expertise to Ireland, offering bespoke and reliable management solutions designed to give holiday home owners complete peace of mind. We understand the unique challenges of managing a second home from afar, and our dedicated team ensures every property is secure, well-maintained, and always ready for its owners' return. With 24/7 support, we guarantee high standards, responsiveness, and care at all times.
Role Overview
We are seeking a proactive, organised, and customer-focused Property Management Manager to oversee and deliver our premium property management services. The ideal candidate will manage day-to-day operations, coordinate property maintenance, lead client communications, and ensure exceptional service delivery across our portfolio of holiday homes.
This is a hands-on role suited for someone with strong leadership skills, excellent attention to detail, and a passion for providing outstanding customer experience.
Key Responsibilities
Property Operations & Maintenance
* Oversee the complete management of a portfolio of holiday homes across County Clare.
* Conduct regular property inspections, ensuring cleanliness, maintenance, safety, and readiness.
* Coordinate and supervise contractors, cleaners, maintenance teams, and suppliers.
* Manage preventative and corrective maintenance schedules.
* Respond promptly to property-related issues, emergencies, and client requests.
Client Relationship Management
* Serve as the main point of contact for homeowners.
* Provide regular updates and reporting to clients on property status, maintenance, and occupancy (where applicable).
* Build strong, trust-based relationships with homeowners through professionalism, transparency, and reliability.
Administration & Compliance
* Oversee documentation, contracts, service agreements, and compliance requirements.
* Ensure accurate record-keeping, budgeting, and invoicing for property services.
* Monitor service-level agreements and quality standards for all external providers.
Service Development
* Identify opportunities to enhance service offerings and operational efficiency.
* Support business growth through client feedback, market knowledge, and process improvements.
Qualifications & Experience
* Proven experience in property management, hospitality, facilities management, or a similar role.
* Excellent organisational, time-management, and problem-solving skills.
* Strong communication and interpersonal abilities.
* Experience coordinating contractors and managing maintenance work.
* Ability to remain calm, resourceful, and responsive in emergency situations.
* Proficiency in administrative tasks, record management, and digital tools.
* A valid driver's licence and familiarity with the County Clare region is an advantage.