Job Purpose:
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To ensure quality service and standards and 'wow' our guests, by providing hospitable service working from our four Saba Way Values:
* Happy Meeting Place
* Saba Family
* Magic & Authentic
* Creating Happy Memories
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Responsible To: Manager on Duty
Responsible For: Food & Beverage Service.
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Duties and Responsibilities
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* To ensure that service stations are prepared stocked and ready for service.
* To greet all guests, in a polite and welcoming manner.
* To take orders, serve food and drinks and to ensure that guests have a great experience within the Restaurant.
* To maintain the highest level of cleanliness, including safety of furniture, fixtures and fittings. To 'clean as you go' to ensure a clean and tidy work area.
* To ensure that the guest bill is accurate, presented in a timely manner and appropriate cash handling procedures are followed.
* To ensure that payment is received from all guests.
* To recommend and 'sell' to guests through menu knowledge, suggestive and up-selling techniques.
* To ensure that all food and beverage products are correctly stored, dated, labelled and rotated where necessary.
* To maintain a high standard of personal appearance and hygiene, and meet Saba grooming and uniform standards.
* To maintain healthy relationships with fellow employees.
* To be empowered to deal with customer problems, through following the HEAL process, and to seek advice when unsure what to do
* To promote awareness of and complete guest response forms health, safety and security for fellow employees and customers. Example fire alert points, exits, extinguishers, table clips etc.
* To develop self and others, by responding to and giving feedback to other associates.
* To comply with predetermined food handling procedures.
* To follow the Saba Way standards at all times.
Please Note: This Job Description is not neither definite nor restrictive and may be modified or added to in the future to meet changing needs.
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Job Types: Full-time, Permanent
Pay: From €14.15 per hour
Benefits:
* Company events
* Employee discount
* Food allowance
* On-site parking
* Store discount
Experience:
* Restaurant experience: 2 years (required)
Language:
* English (required)
Work Location: In person