Our client, a dynamic and rapidly growing distributor, is a market leader serving customers across Ireland, the UK, and international markets from their headquarters in Athy, Co. Kildare. Known for their award-winning e-commerce platforms, the company receives a high volume of daily enquiries. As part of a vibrant and performance-driven Inside Sales team, the successful candidate will be instrumental in converting these leads into sales.This is an ideal opportunity for a motivated individual looking to advance their career in sales within a fast-paced, supportive environment. If you're results-driven, eager to grow, and thrive on hitting targets, this role offers both challenge and reward.Role OverviewThe Inside Sales Representative will be responsible for converting inbound enquiries into sales by delivering tailored solutions, building strong customer relationships, and driving repeat business. Reporting to the Sales Manager, the role involves both new business development and account management across the Irish market.Key ResponsibilitiesRespond to new customer enquiries via phone, email, live chat, and in the showroomQualify leads and identify the best solutions by leveraging internal resources, product knowledge, and manufacturer supportFollow up on all enquiries promptly and professionallyMaintain accurate records and update the CRM system regularlyCoordinate with the logistics team to resolve customer queries related to ordersGather customer feedback to enhance service qualityManage customer accounts to ensure high service standards and encourage repeat businessSupport the Sales Manager with ad hoc administrative and reporting tasksDevelop and share case studies, testimonials, and proof of successful outcomesIdeal Candidate ProfileExperience in a sales role, ideally in B2B or the construction/industrial sectorsStrong organisational skills with a process-oriented mindsetExcellent verbal and written communication skillsProficient in Microsoft Excel, Word, and CRM systemsFull, clean Irish driving license required
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