We are seeking a detail-oriented customer service professional to join our team at a leading marine retail company in Tralee.
Key Responsibilities
* Customer Service Specialist: Assist customers with product enquiries, pricing, and order updates in-store and over the phone.
* Prepare accurate quotations and process sales invoices efficiently.
* Manage customer orders from start to finish, including stock checks and coordinating with the dispatch team.
* Maintain up-to-date product knowledge and provide informed advice to customers.
* Support the wider sales and retail team with administrative and operational tasks.
* Handle customer complaints or queries in a professional and timely manner.
This role is ideal for someone who is passionate about delivering exceptional customer service and has excellent communication skills. If you have a positive attitude and are able to work effectively in a fast-paced retail environment, we want to hear from you!
Working Arrangements
This position is Monday to Friday with occasional Saturday work depending on seasonal needs.