Job Title: Reservations Agent
Job Description:
We are seeking a skilled Reservations Agent to join our team in a well-established golf course in South Kerry. The successful candidate will be responsible for managing all aspects of itineraries for golf members, including planning and organising transport, accommodation, and bookings.
The role requires excellent communication and organisational skills, as well as the ability to work independently and as part of a team. A flexible attitude to working hours is also essential, as the role may include mornings, afternoons, evenings, weekends, and bank holidays on a rotation basis.
A strong understanding of customer service principles and a passion for delivering exceptional experiences are key requirements for this position.
Required Skills and Qualifications:
* 2 years' experience working in a reservations agent or reservations and administration role
* Previous experience working in a golf club reservations department is considered an advantage
* Experience with managing reservations, transport, and logistics, as well as golf itineraries, payments, and billing
* Excellent time management, organisational, and communication skills
* Well-presented, professional manner with a positive attitude and customer service orientation
* Computer proficiency and experience with using and updating CRM software packages
Benefits:
* Competitive salary of €35,000 per annum dependent on experience
* Meals on duty and free parking on site
* Personal development plan
* Discounts/privileges on golf course facilities
* Other benefits to be discussed at interview stage
What We Offer:
We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is committed to delivering exceptional customer service, and we are looking for like-minded individuals to join us.