Apply prior to the end date: September 30th, 2025When you join VerizonYou want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.What you’ll be doing...As a Senior Manager for Applications Support you will be responsible for overseeing multiple teams that focus on fallout error support, correction and reconciliation as well as ensuring their timely execution.You will oversee a team of subject matter experts responsible for the application support as well as identifying trends to fallout and working towards a standard solution.Your role requires extensive partnering within Global Supply Chain, Sourcing and Sustainability (GSSCS) along with IT and solution providers offering cloud-based software, 3rd party developers and a variety of stakeholder groups across Verizon. Your team's are the first line of support to the larger GSSCS team and in some instances the larger Verizon enterprise. This position is a strategic role and is the catalyst for driving continuous improvement of supply chain processes and solutions. Responsibilities also include organizational leadership, metrics tracking, crisp and clear support documentation, business process subject matter expertise to implement solutions, data quality management, and communication of the improvement initiatives. This is a high impact, highly visible, multi-business/multi-region position in the Global Supply Chain organization. You are a key member of a leading-edge team responsible for the successful execution of system transactions across Verizon’s Global Supply Chain, Sourcing and Sustainability organization.What we’re looking for...You’ll need to have:Bachelor's degree or relevant work experienceRelevant work experience within a similar roleExperience in Supply Chain, Sourcing and/or Sustainability operationsExperience with process design, reviews and improvement strategiesExperience with direct people management, including leadership of diverse global teamsProven experience building deep relationships and driving strong collaborationEven better if you have one or more of the following:Strong executive presence, with proactive sense of ownership and a keen eye to look ahead, plan and executeProven experience in leading complex projects by bringing together the right perspectives, identifying roadblocks and integrating feedback from clients and team membersExcellent organizational, interpersonal, communication, negotiation, and operations skillsExperience in supporting SAP tool suites (S4 HANA, Ariba, IBP, MDG)Experience using Google G-Suite Applications and Microsoft Office ApplicationsAbility to meet deadlines and manage multiple projects with frequent interruptionsProven ability to lead and motivate othersIf Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.When you join VerizonYou want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.What you’ll be doing...As a Senior Manager for Applications Support you will be responsible for overseeing multiple teams that focus on fallout error support, correction and reconciliation as well as ensuring their timely execution.You will oversee a team of subject matter experts responsible for the application support as well as identifying trends to fallout and working towards a standard solution.Your role requires extensive partnering within Global Supply Chain, Sourcing and Sustainability (GSSCS) along with IT and solution providers offering cloud-based software, 3rd party developers and a variety of stakeholder groups across Verizon. Your team's are the first line of support to the larger GSSCS team and in some instances the larger Verizon enterprise. This position is a strategic role and is the catalyst for driving continuous improvement of supply chain processes and solutions. Responsibilities also include organizational leadership, metrics tracking, crisp and clear support documentation, business process subject matter expertise to implement solutions, data quality management, and communication of the improvement initiatives. This is a high impact, highly visible, multi-business/multi-region position in the Global Supply Chain organization. You are a key member of a leading-edge team responsible for the successful execution of system transactions across Verizon’s Global Supply Chain, Sourcing and Sustainability organization. What we’re looking for...You’ll need to have:Bachelor's degree or relevant work experienceRelevant work experience within a similar roleExperience in Supply Chain, Sourcing and/or Sustainability operationsExperience with process design, reviews and improvement strategiesExperience with direct people management, including leadership of diverse global teamsProven experience building deep relationships and driving strong collaborationEven better if you have one or more of the following:Master’s degreeStrong executive presence, with proactive sense of ownership and a keen eye to look ahead, plan and executeProven experience in leading complex projects by bringing together the right perspectives, identifying roadblocks and integrating feedback from clients and team membersExcellent organizational, interpersonal, communication, negotiation, and operations skillsExperience in supporting SAP tool suites (S4 HANA, Ariba, IBP, MDG)Experience using Google G-Suite Applications and Microsoft Office ApplicationsAbility to meet deadlines and manage multiple projects with frequent interruptionsProven ability to lead and motivate othersIf Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours37.5Equal Employment OpportunityVerizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.Connect with the best and brightest to help innovate and operate some of the world’s largest platforms and networks.Stay in touch.Even if you’re not a V Teamer (yet), we’d love to keep you in the loop. We can’t help it—connection is kind of our thing. So be sure to sign up to become part of our network.
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