Job information
Kilkenny, County Kilkenny, Ireland Company:Bitrecruit Client / Employer:Occupop
Posted: 20.05.2026
Job reference: 474f6f0b526dea0bc5cd376b34af7bda
Listing type: Basic
EU work permit required: No
An excellent opportunity has arisen to join our Front Of House team at the exclusive 5 star Lyrath Estate Hotel as a Receptionist. This role requires full flexibility over 7 days and full commitment to the busier summer months. You will need to be available to work a variety of shifts including mornings, evenings, weekends and public holidays. The Front Office Receptionist is the first point of contact to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering a Five-Star level of service. The successful candidate will play a key role in delivering a memorable experience, working with all departments throughout the Hotel to deliver and exceed our guest expectations. The role requirements:To be familiar with the days business, including arrivals, departures and special requests.To offer guest services such as wake up call, newspaper etc.To check guests in and out in a friendly and efficient mannerTo ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.Maximise sales through up-selling, using incentives and promotionsEnsure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficientlyEnsure prompt resolution of customer complaintsEnsure all enquiries and requests are dealt with efficiently and promptly.Have a full knowledge of all bedrooms, their location and what they consist of. Allocation of arrivals for next day's business. Knowledge of local amenities and local transport.Be available to work 5 out of 7 days. The ideal candidate will possess:Strong command of the English Language Basic computer skills are essential whist a working knowledge of Hotsoft is desirable. Experience in hospitality would be beneficial but not essential.Excellent Customer ServiceWelcoming friendly personality and mannerAbility to prioritise and organise workAbility to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts.Ability to work in a fast-paced busy environment. What we offer you in return: Complimentary meals while on duty Complimentary car parking on site Discounted Employee Accommodation Rate Discounted Friends and Family Rate Discount on food if dining in the hotel Discount on all Spa treatments Employee Referral Programme Christmas Savings Scheme Educational Assistance Programme If this sounds like your ideal next role, we look forward to hearing from you.
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