Job Description
The Senior Manager of Operational Excellence is responsible for supporting the design, deployment and maturity of the OE roadmap and driving continuous improvement initiatives. This role enhances efficiency, quality, and productivity by implementing OE best practices, Lean Six Sigma methodologies, and process optimization strategies. The individual collaborates with cross-functional teams to improve performance and deliver value to the business.
Responsibilities
Advocacy and Maturity of Operational Excellence
: Support the development and implementation of the Op Ex roadmap and subsequent maturity assessments
Partner with leadership
to develop strategies for operational excellence
Partner with cross-functional teams
to enhance efficiency, reduce costs, and improve quality
Facilitate change management efforts
to ensure adoption and sustainment of new processes via stakeholder mgmt., communications and training plans
Lead and execute continuous improvement initiatives
across the organisation deploying lean tools and techniques as appropriate. E.g. Value Stream Mapping, Gemba visits, DMAIC, Statistical analysis, 5 Why's, A3, Kaizen events, Kepner Tregoe etc
Develop and implement OE programs
aligned to best practices such as Visual Management, Continuous Improvement, Problem Solving, Standard work.
Monitor and analyse performance metrics
to identify areas for improvement and drive evidence-based decision making
Value Enhancement
: Identify and drive opportunities for value enhancement by optimizing processes and resources to deliver greater value to customers
Influence, Coach and Train
colleagues in OE methodologies to develop an organization wide culture of excellence
Ensure compliance
with GMP, FDA, and other regulatory requirements in operational processes
Required
QUALIFICATIONS
* Minimum 7+ years of experience in operational excellence, manufacturing, or supply chain within the pharmaceutical industry
* Bachelor's or master's degree in Engineering, Supply Chain Management, Business, or related fields
* Lean Six Sigma certification (Green or Black Belt preferred).
* Microsoft Office Suite
* Proven track record in process improvement and/or supply chain optimization
* Experience leading cross-functional teams in Op Ex deployments or large-scale transformation projects
Preferred
* Certification in Project Management or Change Management
Skills
COMPETENCIES/ QUALIFICATIONS
* Drives large-scale OE and continuous improvement initiatives aligned to best practice
* Analyses and effectively manages program stakeholders
* Manages change and sustainment of improvements via communications and training
* Communicates effectively with all levels
Knowledge
* Op Ex and Lean Six Sigma tools & methodologies
* Stakeholder management
* Performance management
* Project management
* Change management
Behaviours
* Proactive and results-oriented
* Detail-oriented with a strategic mindset
* Collaborative and team-driven
* Excellent communicator
* Resilient and adaptable in managing change
* Influential and motivational across all levels [YC1]
WORKING CONDITIONS
* Option for hybrid / remote work
* Travel Expected 5-10%