What's the opportunity?
We're looking for a hungry and ambitious sales person to join the
Intercom sales team
in EMEA.
As a Commercial Relationship Manager, you will be a key member of the team leading the growth of our existing business.
We're building a world-class sales organization, and the road ahead is going to be very exciting.
At Intercom, we are striving to do sales differently.
We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours.
We strongly believe in the overall growth and continued development of each new hire.
In joining the Relationship Management team at Intercom, you join a community that believes in development and promotion from within.
As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
You'll own and act as the main point of contact for a book of business
Your goal will be to drive net growth within that book
You'll hunt and work expansion opportunities within that book
You'll run a proactive and effective renewal process
You'll articulate Intercom's value using the
Command of the Message
framework
You'll forecast and plan pacing throughout each month and quarter
You'll partner with a CSM and SE to ensure the long term success of your book
You'll
partner with R&D and Marketing
to ensure the voice of your customers is heard
What skills do I need?
2-3 years experience in a B2B closing role
2+ years of SaaS experience
Excellent written and verbal communicator
Ability to discover pain and articulate potential solutions
Ability to accurately qualify opportunities
Ability to do light demos and/or experience working closely with Sales Engineer/ CSM
Capable of building compelling presentations for customers (QBRs, Pricing proposals etc.)
Experience forecasting on a monthly or quarterly basis
Bonus skills & attributes
Experience working in B2B SaaS
Experience working renewals
Experience using the Command of the Message framework
Experience using MEDDPICC as a qualification framework
Benefits
We are a well treated bunch, with awesome benefits!
If there's something important to you that's not on this list, talk to us!
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you're cycling, we've got you covered on the Cycle-to-Work Scheme.
With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.
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