Career CategoryManufacturingJob DescriptionExternal Supply – Manufacturing Support – Assoc Dir Manufacturing SupportJob Summary:The External Supply Associate Director of Manufacturing support will report directly to the Executive Director Manufacturing for External Supply and will join the ACDM (Amgen Contract Development and Manufacturing) leadership team.They will apply their extensive leadership experience to establish, build and advance a newly established and centralized organization which will ultimately have responsibility for manufacturing support of all Drug Substance, Drug Product, Inspected Drug Product and Finished Drug Product manufacturing operations in External Supply. This centralized organization will be composed of Process Owners (specialised in capabilities including aseptic filling operations, visual inspection and peptide manufacturing) who will apply their technical depth & expertise to drive execution excellence in a consistent manner across our network of external sites.Primary responsibilities:The Associate Director of Manufacturing Support is responsible for managing the life cycle and day to day production support requirements associated with the products, process and systems in our external manufacturing network and so specific responsibilities include:Serving on the ACDM leadership teamProviding leadership to the organization that provides manufacturing support to identify and resolve manufacturing, process and system issues associated with external manufacturing operationsDeveloping and implementing a departmental strategy which aligns with the broader organizational strategyEnsuring external manufacturing associated metrics and measures meet requirementsDelivering on headcount, productivity and budget targetsEffectively collaborate with key customers and support groups in External Supply and across the Amgen Network to ensure best practices are applied to assigned CMOs.Build, develop and retain a diverse and high performing teamResponsible for product lifecycle management and associated electronic batch records as well as for the support of new product introductions and capital projects being implemented into manufacturing within CMOs.Responsible for the Process Owner organization which provides process support for all external manufacturing areas, including support for process improvement and aseptic compliance and supporting manufacturing in delivering supply to patients.Driving improvements to the investigation process, right first-time investigation reports and recordsLeading manufacturing support related activities for ensuring major deviations are robust, comprehensive and compliant as per procedures and that deviation closure timelines meet requirements to enable supply of product to our PatientsLead and support regulatory inspections for manufacturing-support related activitiesDriving continuous improvements to business processes within external manufacturing.Competencies/Skills:This individual must already have a proven track record over an extended period of successfully leading multi-functional, cross-site teams.The individual must also have experience of building and implementing strategy, interacting across Amgen's manufacturing network and experience of interacting with and reporting out to leadership teams at a site or network level.This role will require an ability to regularly travel to sites in our CDMO network and an ability to work successfully in a highly international environment.Industry Experience8+ years of experience in pharmaceutical Manufacturing positions4+ years management experienceBachelor's Degree or combination of education and/or years of experiencePreferred ExperienceKnowledge of applicable regulatory guidelinesAnalytical problem-solving skillsClear communicator both vertically and horizontally through multiple channelsAbility to motivate and enable cross-functional collaborationComfort with complexity and ambiguity with an ability to see the big pictureAbility to collect, digest and assemble information to enable decision-makingAbility to partner with other departmentsConsiderable organization skillsProject management skillsStrong communication skills, verbal and writtenUnderstanding of formal Risk Assessment toolsExperience in coaching, mentoring and counsellingAbility to deal with and manage changeAbility to set goals and manage them to completionTeam leadership skills: Supervision, influencing, delegation, coaching and mentoring, conflict resolution across permanent and contract staff Basic QualificationsMaster's degree and 6 years of Manufacturing / Operations experience ORBachelor's degree and 8 years of Manufacturing / Operations experience ORLeadership Experience of directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources.Preferred QualificationsDegree in Biology, Chemistry, or Engineering.Experience with cGMP Production environments and an understanding of its regulatory requirements.Proven leadership and demonstration of process continuous improvement.Experience with deviation investigations and CAPAs.Demonstrated ability with project management (principles and techniques), initiating and leading cross-functional teams, and a strong knowledge of and experience with processes involved in manufacturing and distribution, QA, analytical laboratory, validation, and process development.Experience participating in, managing, and responding to corporate audits/regulatory inspections.Ability to clearly communicate status of the investigation to leadership and to auditors and inspectors.Excellent written and verbal communication skills, ability to work in a team matrix environment and build relationships with partners.Analysis of complex problems and delivery of clear and timely feedback.Strong interpersonal skills..