We are currently recruiting for a Reservations Agent to join our team.If you have previous experience in a similar role we would love to hear from you.What we require from our applicants:A minimum of 1-2 years experience in a busy reservations office, in a 4 star HotelThe ability to provide outstanding and exceptional customer serviceExcellent attention to detail & a high level of knowledge of OperaThe ability to adapt to change and work well under pressureOutgoing and friendly personalityHave a professional image at all times in line with the Hotel standardsBe committed to the team and the Hotel industryBe flexible with working hours (must be available for weekends, early starts and late finishes)What do we have to offer our Team:Competitive rates of payMeals whilst on duty in our staff caféComplimentary provision of uniformsEmployee Discounts for FBD Hotels and ResortsBike to work scheme facilitiesEmployee Recognition AwardsFree car parkGym membershipEmployee Wellbeing and Assistance ProgrammeContinuous training & development