OverviewJob Title: Associate Technical Sales SpecialistWe are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.As an Associate Technical Sales Specialist, you will help create new business by qualifying leads and driving several outbound campaigns. Our Technical Sales Specialists demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a Sales Manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. You will have access to training opportunities to grow and enhance your skills and career.At Concentrix, you can Own Your Future!We Expect YouTo act as the central point of responsibility for the coordination of all our clients activities in the assigned account base on a peer level basis.
ResponsibilitiesDeliver the budgeted revenue for the accounts within the assigned account base.Be a central point of responsibility for coordinating all client activities in the assigned account base on a peer selling basis.Work with customer and operational teams to align the delivery of services and the client’s Business relationship with the strategic needs of the customer.Expand the revenue stream, maximizing the financial return from these customers. Ensure that a holistic pipeline is developed within the customer base.Develop new business and revenue opportunities within the assigned base.Manage the peer level relationship between the customers and our client.Work with customer operational managers to align the delivery of services and the client’s relationship with the strategic needs of the customer.Inform the customer of new corporate capabilities and developments within our client’s organization, and develop and propose new ideas to provide ongoing benefit.Manage the correct level relationship with the wider partner environment as it relates to the customer base and 3rd party providers.Coordinate administrative procedures and design ways to improve processes.Manage costs to ensure P&L margin is maximized.
QualificationsYou Have — Background in sales and support, ideally within Telecoms/ICT.Looked at ways to improve performance of the account team.Worked within a large organization and experienced establishing communication and engagement with prospects, external customers and your team.Experience with more complex solution sales with combined products and services and selling to larger organizations.Experience maintaining clean records of sales outreach and contacts in a CRM with reporting skills and ability to coordinate complex account relationships at senior level.
You Will GetA Competitive SalaryEmployer Pension SchemePrivate Health InsuranceEmployee Assistance SchemeCycle to Work schemeTax Saver Travel SchemeContinuous development planning
DetailsLocation: Ireland, Dublin - SantryLanguage Requirements: EnglishTime Type: Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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