Experience Portugal: Opportunity for Danish Speakers
Join to apply for the Experience Portugal: Opportunity for Danish Speakers role at CallForTalents
Experience Portugal: Opportunity for Danish Speakers
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Join to apply for the Experience Portugal: Opportunity for Danish Speakers role at CallForTalents
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Cross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal!
If you're still abroad, relocation assistance is provided, including housing!
Location: Remote from Continental Portugal
Contract: Full-time, 12-month renewable
Start dates: several dates available through June and July
About the Brand:
Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users.
Role Overview:
As a Danish-speaking E-commerce Support Specialist, you'll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying.
Responsibilities:
* Respond to customer queries on orders, deliveries, returns, and payments.
* Securely handle sensitive data and follow internal escalation procedures.
* Communicate professionally through email, phone, and chat.
* Collaborate with carriers and internal departments.
Requirements:
* C2-level Danish and fluent English (C1)- written and spoken levels
* Excellent attention to detail and communication skills.
* Ability to manage tasks independently and meet deadlines.
* Willingness to work on rotating shifts.
* Already in Portugal or open to relocating from this role
* EU member state passport or a valid residence card for Portugal
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing, Public Relations, and Writing/Editing
* Industries
Technology, Information and Media
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