Job Title: Senior Restaurant Operations Manager
We are seeking a dynamic and experienced Senior Restaurant Operations Manager to lead our high-volume restaurant, retail unit, and evening catering service.
* The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to manage multiple tasks simultaneously.
This role combines restaurant operations management with catering services, requiring a unique blend of hospitality, customer service, and business acumen.
About the Role
* Oversee daily operations across the restaurant, retail unit, and evening catering service.
* Lead a management team and ensure efficient services with high standards of food quality, customer satisfaction, and staff performance.
* Manage budgets, payroll, stock, and supplier relationships to drive business growth and profitability.
Responsibilities
* Develop and implement operational strategies to improve customer satisfaction and loyalty.
* Build strong relationships with clients, stakeholders, and internal teams to achieve business objectives.
* Monitor performance reports and implement changes to optimize restaurant operations and reduce costs.
Requirements
* Prior experience as a General Manager or senior hospitality manager.
* Strong background in catering/restaurant operations and leadership skills.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
Benefits
* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* A supportive and dynamic work environment.