Job Summary
We are seeking a highly skilled Senior Operations Leader to join our team. In this role, you will be responsible for shaping a high-performing team leader layer, driving employee engagement and business growth.
About the Role
This is a key leadership position that requires strong strategic planning and business analytics expertise. You will lead the implementation and tracking of site-wide KPIs, ensuring accountability and continuous improvement across all levels of the organization.
Main Responsibilities
* Direct and manage activities for customer sites in Ireland, including people management and customer satisfaction.
* Drive a culture of safety and quality by setting clear processes and empowering safety ownership.
* Establish a culture of business ownership and growth by expanding Applied market share and supporting BU and system sales.
* Cultivate a leadership-driven organisation by empowering all levels to think critically and own outcomes.
* Develop a deep pipeline of future leaders, foster collaboration and build strong team leads as the foundation for business growth and customer success.
* Build strong partnerships with customer Fab leadership, coach Managers, sales and team leads on best practices, and establish systems and alignment needed for successful installs and ramps.
* Ensure continuous improvement and accountability by promoting KPI ownership at all levels and leveraging Power BI and SMART Analytics.
* Lead site revenue growth and margin improvement by expanding CSA and market share, reducing service costs and meeting targets through strategic planning and cross-functional alignment.
Requirements
* Bachelor's degree (or higher) in a relevant discipline.
* 7 – 10 years plus of relevant experience.
* Extensive expertise in semiconductor or related industry.
* Experience in strategic planning and business analytics.