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Job Summary / Overview:
Hatched serves a client base of sophisticated hedge funds - primarily long/short equity strategies - headquartered in New York and London. As our data and tools evolve, delivering value in-life (after the sale) becomes more important than ever.
We’re looking for a Client Account Executive to strengthen our approach to client retention and expansion. This role will support the co-founder leading the Client Team in building deeper relationships with current clients, ensuring renewals are seamless, and spotting high-leverage opportunities for cross-sell and upsell. In addition, this person will provide research and organizational support for prospective client targeting and conference preparation.
The ideal candidate is highly organized, detail-oriented, proactive, and commercially curious - with a drive to build systems and structures that help clients get more value from our products.
Key Responsibilities
Existing Client Growth & Retention
* Design and implement a system to manage in-life client engagement, focused on maximizing subscription value
* Identify opportunities to cross-sell based on client behavior, fund activity, or new product releases
* Monitor and track renewal dates; own the renewal process and ensure no opportunities slip through the cracks
* Develop ideas and initiatives to deepen client relationships and maintain engagement
New Client Acquisition Research & Support
* Create and maintain detailed fund briefings using a mix of internal data (CRM etc.) and external sources (Whale Wisdom, LinkedIn, etc.)
* Devise a standardised template/process for efficient briefing generation and updates
* Collaborate closely with co-founder to strategize outreach plans and entry points for target accounts
* Manage timelines and ensure timely delivery of insight to support sales strategy
Conference and Client Meeting Support
* Partner with the Marketing team to coordinate required materials for upcoming conferences and key client meetings
* Identify high-value prospects and help secure meetings with them
* Prepare briefing packs for founders, ensuring they are fully informed on the client/prospect’s background and recent activity
* Track and coordinate all post-conference follow-ups to keep momentum going
Required Qualifications / Experience
* 2+ years’ experience in a client-facing, operations, or account support role - ideally within finance, data, or SaaS
* Strong organizational and research skills; able to synthesize information quickly and communicate it clearly
* Comfortable working with CRM tools, LinkedIn, and data sources like Whale Wisdom
* High attention to detail, with a bias toward action and ownership
* Strong collaboration and communication skills - able to work fluidly with senior stakeholders
Reporting Line
* Reports directly toco-founder, who leads the clients and sales efforts.
* Works closely with the Marketing and Product/Data Analytics teams
About Us
Hatched Analytics delivers KPI predictions on 70 global companies using proprietary data. Our insights help hedge funds stay ahead of the market, with a proven track record of accuracy and speed. We’re a 20-person team, growing quickly, and this role will be central to our next phase of expansion.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
Market Research
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