Ashdown Park Hotel is currently recruiting for a full time and part time night porter
Experience we are looking for
* To have worked in a hotel or accommodation services business.
* To be able to work in a fast paced environment and to enjoy it
* To be able to work independently, being self-motivated to complete the tasks.
* Flexibility- to enjoy working night shifts, seeing the operation on different days of the week including the weekends.
* Follow hygiene and cleanliness standards to ensure the Hotel is kept clean and tidy.
The Job
* Conduct floor walks to ensure guest security.
* To clean public areas- reception, bar, restaurant and toilets, and back of house areas, employee restaurant and changing rooms ensuring they meet the hotel standards.
* To set up conference and function rooms following the instructions and standards on the conference booking sheet.
* Have a visible presence within the hotel to ensure that all customers request and queries are responded to promptly and effectively.
* To provide room service efficiently and professionally
* Deal with guest queries and complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
* Available to work every weekend, and any day of the week.
Skills required:
* Good general knowledge of beverage
* Handling guest inquiries and contacting necessary personnel to follow up.
* Delivering excellent customer service to all guests at all times
* Enthusiastic with good personality
* Good work ethic and cooperative
* impeccable appearance & excellent standards of hygiene are required
* Strong customer service skill
* Keep a level head when things get busy
* Fluent English spoken & written
Benefits:
Staff meals on duty Discount on membership to gym parking on site
Job Type: Full-time
Pay: From €13.50 per hour
Benefits:
* Employee discount
* Food allowance
* On-site parking
Ability to commute/relocate:
* Gorey, CO. Wexford: reliably commute or plan to relocate before starting work (required)
Work Location: In person