Job Opportunity: Branch Advisor
Role Overview: We are seeking a professional to work within a fast-paced environment, located in Kinsale, Cork. This is a contract role.
Key Responsibilities:
* Greet and engage with customers on the banking floor, enquiring about their needs.
* Guide customers to self-service options, including mobile app and kiosks.
* Direct customers to Teller/Customer Service if required.
* Handle customer queries and complaints, directing to senior staff as needed.
* Engage with customers using iPads, updating customer information and sales needs.
* Identify opportunities and hand them over to suitable staff.
* Cash handling: process and manage cash and cheque lodgements at Teller, balance daily, and manage levels throughout the day.
What You'll Get: On-the-job training, joining a diverse company with employees at the forefront of everything we do. Competitive hourly rate and annual holiday accrual.