Main Purpose
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* Ensure the deli department operates efficiently and effectively at all times.
* Provide excellent quality products and services to customers.
Key Responsibilities
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* Drive sales and margin across all key areas of the deli.
* Implement planograms correctly.
* Minimise waste and shrink in the department.
* Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors.
Requirements
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* 2 years experience in a Supervisor/Manager role is desirable.
* 1 year experience in a role with in-depth experience in fresh food is desirable.
* Experience in successfully achieving sales targets and KPIs.
* Experience in gross profit and margins is essential.
* Fully trained in HACCP and food safety, with experience in meeting the HACCP and food safety requirements.
* Good knowledge of Microsoft Office (Excel, Word).
* Numerical skills.
* Ability to roster and adhere to budgets.
* A true passion for the food industry and be creative and innovative with the fresh offering.
* Customer-focused manager who can build a quality and loyal customer base.
* The ability to inspire, lead, and motivate employees through support and development.
Duties
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* Actively live SuperValu brand values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative, and Imaginative.
* Prepare the presentation and layout of the deli serve over.
* Responsible for KPIs such as sales, margin, waste management, pricing, and promotional displays.
* Train all new employees to the deli.
* Deal with all customer queries efficiently, professionally, and consistently with store policy.
* Engage with new initiatives and embrace new ways of working.