OverviewWe are looking for an experienced AI and Agentforce Product Manager to lead the development and lifecycle of our Employee Success (ES/HR) Agent and AI products. This individual will define strategy, build roadmaps, and collaborate with cross-functional partners including Business Technology (IT), Data Engineering, 3rd-party vendors, UX Design, Research, and HR Centers of Excellence (COE) to deliver innovative solutions that address ES, employee, and manager needs. The Product Manager will ensure high-quality product delivery, manage lifecycle, and continuously improve offerings based on feedback and data insights.Key ResponsibilitiesProduct Strategy & Vision:Define and articulate product vision, strategy, and roadmap.Conduct market research and stakeholder discovery to identify opportunities.Prioritize features based on user needs, business objectives, and technical feasibility.Stay up to date with technology advancements and industry trends.Cross-Functional Collaboration:Partner with Business Technology, ES Data Engineering, Legal & Ethics, Research, and UX teams to drive product development from ideation to delivery.Collaborate with Change Management, Communications, and operational teams to ensure successful launches and adoption.Data-Driven Decision Making:Define KPIs and measure product performance.Use analytics to inform product decisions and enhance user experience.Ensure ethical considerations in AI development and monitor potential biases.Product Lifecycle Management:Manage the full product lifecycle: ideation, requirements gathering, launch, post-launch monitoring, and iteration.Prioritize features, define detailed user stories, and collaborate with Business Analysts on requirements.Coordinate releases and work with stakeholders for timely delivery.Customer & Stakeholder Engagement:Gather feedback from customers to understand pain points and identify opportunities.Lead cross-functional teams to bring new products from concept to launch.Present updates, roadmaps, and performance reports to executives and stakeholders.QualificationsExperience:5–7 years of product management experience.Proven track record managing products from concept to launch.Experience collaborating with data scientists, engineers, and designers.Education:Bachelor’s degree or equivalent experience.Skills:Translate complex concepts into clear, user-friendly requirements.Strong communication, collaboration, and facilitation skills.Business acumen to build cases and quantify results.Ability to manage multiple tasks and priorities.Familiarity with Agile methodologies and tools.Analytical mindset with data-driven decision-making experience.Preferred Qualifications:Knowledge of HR business processes and products.Understanding of AI/ML concepts, including Generative AI, Large Language Models, Knowledge Graphs, RAG, etc.Awareness of ethical AI principles and practices.
#J-18808-Ljbffr