Customer Service Advisors
required for a short term contract from July to October ****
Location:
Tallaght, Dublin 24
Start Date:
6th July ****
Contract Duration:
Four months - July to October inclusive
Salary:
€***** per hour (equates to €30,000 per annum)
Working Hours:
Monday - Friday (shift rotation between 8.30am - 9.30am start times and 4.25pm - 5.15pm finish times).
Occasional Saturdays are required (10am - 2pm shift).
What the role is about:
Provide Best in Class customer service and provide clear solutions to customer queries
Perform and approach your role to the professional standards expected of a leading contact centre
Work towards achievement of individual performance objectives
Positively contribute to your team and support team colleagues
Compliance with all regulatory requirements including all operational and administrative procedures
Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations
Role requirements:
Excellent team player with energy and commitment to achieving the goals of the Customer Centre
Customer service experience with a strong customer focus
Strong interpersonal and communication skills
A flexible energetic and innovative approach to work.
Ability to adapt to a changing environment
Self-motivated with the ability to meet targets
Excellent problem solving and resolution skills with good attention to detail with emphasis on getting it right first time
Desirable Qualifications, Skills & Experience:
Experience in a phone-based role
Strong IT Skills, i.e., Microsoft products
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