Associate/ Project Manager, Customer Experience & Events (Stryker Springhill)
We are seeking a motivated project professional to join our dynamic team and play a key role in shaping operational excellence at Springhill.
About the Role
In this exciting opportunity, you will champion a world-class customer experience for both internal stakeholders and external clients. You will track and report real-time project metrics, ensuring continuous improvement initiatives are data-driven and impactful. Additionally, you will lead in organizing and managing key events tied to Stryker Springhill activity.
Key Areas of Responsibility
* Develops, designs, and establishes reporting standards. Prepare reports covering project portfolio status, resource planning, and other management reports.
* Provide summary reports and metrics to monitor the performance and efficiency of R&D/NPD programs.
* Measure project portfolio performance using appropriate systems, tools, and techniques to monitor progress and communicate to the R&D leadership team.
* Contribute to building, maintaining, and enhancing R&D systems, support tools, and resources.
* Support BU, Functional, and Project leaders in developing and planning project schedules.
Administrative and Event Planning Duties
* Provide administration support to Leadership Team members when required.
* Facilitate meeting agendas and prepare meeting minutes.
* Create process letters, monthly highlights, progress reports, and other materials.
* Create and compile business reviews and other presentations on assigned topics or special projects as needed.
* Office management – Coordinate meeting planning, travel planning, event planning, and calendar management.
Requirements
* Third-level qualification in continuous improvement, marketing, business studies, computer science, or equivalent.
* 2+ years of administrative and business/project support experience in a dynamic, fast-paced environment.
* Strong experience in project and event planning with the ability to coordinate multiple concurrent tasks.
* Certified training in project management is preferable.
About Stryker
Stryker is a global leader in medical technologies driven to make healthcare better. The company offers innovative products and services across MedSurg, Neurotechnology, Orthopaedics, and Spine, impacting over 150 million patients annually worldwide.