A global technology firm located in Ireland is seeking a Service Manager responsible for the management of cloud services. This role involves incident control, problem analysis, and leading cross-functional teams to ensure service integrity. Ideal candidates will possess a college degree and have 7-10 years in IT, along with customer service experience. Certifications like ITIL and AWS are preferred. The position requires strong communication and problem-solving skills, and may involve up to 10% travel.
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