Residence Concierge Opportunity
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We are seeking a dynamic and customer-focused Residence Concierge to join our team. As a key member of our community, you will be responsible for providing exceptional service to residents, managing day-to-day operations, and ensuring a smooth living experience.
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Main Responsibilities:
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* Greet and assist residents, visitors, and guests with a warm and professional demeanor.
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* Manage the front desk, coordinate tours, and handle walk-ins with ease.
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* Assist with move-ins and outs, prepare welcome packs, and support building operations and maintenance.
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* Manage incoming parcels, notify members for collection, and provide on-call support as needed.
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* Plan and organise resident events, create promotional materials, and assist with event set-up and breakdown.
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Requirements:
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* Prior customer service or hospitality experience is an advantage.
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* Strong verbal and written communication skills to connect effectively with our community.
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* Familiarity with Zendesk is a bonus, but we're happy to train the right person.
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* Exceptional organisational and multitasking abilities.
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* A team player who demonstrates dependability, responsibility, accountability, and self-awareness.
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* Comfortable with basic computer skills to navigate daily tasks with ease.
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About Us:
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We are a real estate developer dedicated to designing, building, and operating high-quality assets in Dublin. We value hard work, learning, and being well rewarded.