Ecovolt Ltd is an Irish-owned, multi-award-winning company that designs, manufactures, and supplies innovative electric heating, hot water, and ventilation solutions for high-performance, energy-efficient buildings. They are known for products tailored to low-carbon solutions and standards like nZEB (nearly Zero Energy Buildings) and Passive Houses. The company's focus is on delivering "smarter, cleaner energy for a sustainable future" by prioritizing sustainability, innovation, and energy efficiency.We are currently hiring to cover a maternity leave position, with the possibility of becoming a permanent position as the company expands. As a Sales Support Administrator, you will play a key role in ensuring the smooth day-to-day operation of our showroom while delivering exceptional customer service. Your responsibilities will include:Welcoming and assisting customers at reception.Manage the phones and direct calls accordingly.Scheduling and confirming appointments for Engineers.Recording, managing, and following up on sales leads.Strong command of the English language and professional demeanour on the phoneEngaging with customers warmly and professionally by phone.Understanding customer needs and recommending practical solutions with enthusiasm.Preparing accurate quotations and proactively following up on customer enquiries.Manage one page CRM systemEntering jobs won onto the Sage50 packageDaily monitoring of online service request formsCollaborate with team members to streamline operations and follow up from service request.Manage engineers' calendar for service call outs and liaise with Finance dept where charges are applicable.Maintaining showroom presentation standards and supporting daily operations.Adhering to company policies and procedures.Undertaking additional duties as required by management.Using Microsoft Word, Excel, and Outlook confidently and efficiently.Our office environment is smart casual. Please dress professionally and neatly, ensuring clothing is clean and presentable.Job Type: Fixed termContract length: 12 monthsPay: €35,000.00-€38,000.00 per yearBenefits:Employee discountOn-site parkingApplication question(s):Are you proficient with Microsoft suite, word, excel, outlook etcExperience:Direct sales: 2 years (required)Language:English (required)Work Location: In person