IT Support Specialist
Location: Dublin, Ireland (Onsite/Hybrid options available)
Salary: 30, ,000
Employment Type: Full-Time, Permanent
Onsite based in Dublin 2.
We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities
* Provide first-line technical support to end-users via phone, email, and in person
* Troubleshoot and resolve hardware, software, and network issues
* Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
* Assist with user account management and access permissions
* Document issues and solutions in the ticketing system
* Support onboarding and offboarding processes for staff
* Escalate complex issues to senior IT staff as needed
* Follow company IT policies and best practices for security and compliance
Requirements
* 612 months of hands-on IT support experience (internships or placements accepted)
* Good understanding of Windows OS, Microsoft Office, and basic networking concepts
* Familiarity with troubleshooting hardware and software issues
* Strong communication and customer service skills
* Ability to work independently and as part of a team
* Organized, detail-oriented, and eager to learn
* Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required
Benefits
* Competitive salary and benefits package
* Opportunity to gain experience in a supportive, growth-oriented environment
* On-the-job training and mentorship
* Potential for contract extension or permanent placement
How to Apply
Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.
Working Place:
Dublin, Ireland