Technical Infrastructure Program Manager (TIPM), Data Center Capacity Delivery (DCCD)
Job ID: 2985930 | Amazon Data Services Ireland Limited
Amazon Web Services are looking for a Capital Infrastructure Technical Program Manager (TIPM) to join the EMEA Controls team in supporting the delivery of control systems in new & existing Data Centers.
Our TIPM manage cross-functional projects, optimizing processes to improve efficiency, and deliver results to meet program goals in a fast-paced environment. They use their analytical abilities and attention to detail to identify risks and ask the right technical questions to ensure appropriate trade-offs are made when negotiating resources, determining priorities, and escalating successfully. As part of their role, they lead effective meetings with key stakeholders to drive business and technical discussions.
In this role, you will take ownership and influence positive change, deploying and leveraging analytical data to drive quality, efficiency, performance, and cost improvement opportunities. Responsibilities include providing strategic insight across stakeholder teams during weekly business reviews and producing accurate and timely reporting on program status to business and finance partners.
If you are a self-starter comfortable with ambiguity, enjoy new challenges in an ever-changing environment, are vocally self-critical, and are naturally curious, this job is for you. The position is based in Dublin, Ireland, and may require up to 25% international travel.
Key job responsibilities
• Manage the planning and delivery of AWS Controls (BMS & EPMS) infrastructure.
• Create and manage goals in safety, quality, team efficiency, vendor performance, and cost.
• Developing and leveraging analytical metrics to measure success of program goals.
• Producing accurate and timely reporting on program status for business and finance partners.
• Planning and hosting value stream mapping events with key stakeholders to measure work throughput, identify inefficiencies, determine root causes, and develop solutions to optimize processes to support program success.
• Gathering feedback from internal customers and stakeholders to drive program improvements.
• Developing new programs to support the strategic direction of the team with organizational goals.
• Solve problems and remove blockers to timely capacity delivery.
• Identify opportunities to invent and simplify processes, identifying business risks and implementing resolutions and scalable mechanisms.
About the team
This role will support the EMEA Controls team within the Data Center Capacity Delivery (DCCD) org. The Controls team is responsible for the successful delivery of control systems (BMS/EPMS) in new data centers, providing controls support & delivery of capex projects to all existing data centers.
BASIC QUALIFICATIONS
• Bachelor's Degree in engineering or a related technical discipline.
• Experience within program management and/or capacity planning, production planning, operations planning, or inventory planning experience (e.g. forecasting, planning, optimization, etc.)
• Demonstrated project management skills, including managing multiple projects or programs at once in a fast-paced, deadline-driven environment
• Working knowledge of MS Office and MS Project
• Knowledge and understanding of industrial automation control systems, including Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), Supervisory Control and Data Acquisition (SCADA) systems, and Programmable Logic Controllers (PLC)
• Experience with business intelligence and data visualization and reporting tools (e.g. Tableau, Quicksight)
PREFERRED QUALIFICATIONS
• Experience managing complex, high value technology infrastructure projects including data center / Mission critical infrastructure design approaches.
• Experience managing complex, high value technology infrastructure projects with intermediate to advanced knowledge of Excel (look-ups, pivot tables, etc.)
• 6+ years program management experience with excellent organizational and communication skills
• Experience leading matrixed teams and individuals across multiple geographic locations and developing quantitative and qualitative analysis and metrics to solve business problems
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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