Posted: 12 July
Offer description
Accounts Receivable Specialist
We are seeking a highly motivated and experienced Accounts Receivable Specialist to join our team. As an Accounts Receivable Specialist, you will play a crucial role in managing and collecting on assigned customer portfolios.
* Manage and collect on assigned A/R customer portfolio across multiple business units.
* Research and reconcile customer accounts escalating to the cash applications department as needed.
* Review TermSync dashboard daily to complete routine collection calls, update the payment status on accounts and resolve or notate customer issues preventing payments.
* Partner with senior leaders in Sales and Customer Service in a timely manner to resolve complex customer issues that negatively affect DSO.
* Understand customer infrastructure and processes and identify the appropriate contacts to deliver the best overall customer service.
* Identify at-risk customers to upper Management.
* Escalate issues via TermSync and emails to appropriate internal ownership level (Sales/Customer Service).
* Identify and document customer invoice dispute and root cause delinquencies via TermSync.
* Third Level qualification in Finance, Accounting, Business Administration, or a related field.
* Accounting Technician qualification or similar certification is desirable.
* Experience of 2+ years in business corporate collections preferred.
* Solutions focused with strong business acumen, decision-making skills & problem-solving abilities.
* A team player with the ability to share knowledge.
* Strong written and spoken English language skills required.
* Multilingual speaker with one or all of French/German/ Italian would be advantageous.
* Professional integrity and management of sensitive information.
* Experience with Microsoft Excel.
* A self-starter with the ability to work with deadlines, prioritization, and organization of workload.
* High degree of accuracy, attention to detail, and confidentiality.
* Along with a competitive salary, we offer a comprehensive benefit package including Health & Life Assurance cover, defined contribution pension plan, excellent career progression opportunities, free parking, and educational assistance.
