As the ABS Consulting organisation continues to scale in size, complexity, and strategic importance (approaching ~200 professionals), Codec is appointing a Director of Consulting & Delivery Leadership to take senior accountability for people leadership, consulting standards, delivery leadership maturity, and customer confidence across the practice.
This role is intentionally designed to complement a Master Practitioner model within ABS. Deep technical innovation, architectural excellence, and AI solution design are concentrated in specialist practitioner roles. This role exists to ensure that those innovations are systematically embedded across the organisation, not dependent on individual heroes.
The Director is expected to be a highly visible, extroverted leader, actively engaging with employees and customers, setting clear expectations, intervening where standards are not met, and materially raising leadership and delivery capability across ABS.
The role owns consulting and people leadership outcomes across ABS but does not own delivery assurance, commercial control, or project governance, which sit with the Chief Delivery Officer (CDO).
Key Responsibilities
Consulting & People Leadership at Scale
Lead and set the benchmark for consulting professionalism, behaviour, and leadership maturity across ABS
Establish clear performance expectations and ensure they are consistently applied
Create a safe but disciplined environment where under-performance and capability gaps are surfaced early and addressed
Own consulting and delivery career pathways, progression criteria, and leadership capability models
Actively develop Programme Managers, Delivery Leads, and senior consultants into stronger leaders
Ensure teams operate with clarity of role and responsibility and remain within defined professional boundaries
Customer Leadership & Strategic Engagement
Act as a senior, credible, and visible client‑facing leader across strategic accounts and complex engagements
Build customer confidence through leadership presence, consistency, and clear decision‑making
Act as a senior escalation point for complex or sensitive delivery situations, working in partnership with the CDO
Support programme boards, governance forums, and delivery recovery situations where leadership intervention is required
Delivery Leadership Impact
Contribute to improved delivery outcomes through leadership quality, staffing judgement, and early intervention, not through ownership of delivery governance or PMO controls
Work closely with the CDO to identify leadership‑related delivery risk and act decisively to address itEnsure senior delivery roles are filled by the most appropriate and capable leaders for the complexity of the work
Embedding AI-Enabled Delivery at Organisational Scale
Actively support the organisation-wide rollout of AI-enabled delivery practices developed by Master Practitioners
Ensure AI-enabled delivery becomes the default way of working across ABS teams, not optional enhancements or specialist techniques
Translate innovative delivery approaches into practical, repeatable standards for teams
Reinforce expectations that AI improves delivery quality, productivity, and consistency across the organisation
Expected to use delivery telemetry and tooling outputs (e.g. Azure DevOps) as input into coaching, capability development, and performance management, ensuring AI adoption translates into measurable improvement.
Maintain senior oversight of strategic and high-risk engagements from a people, leadership, and standards perspective
Identify recurring organisational friction points, leadership gaps, or capability weaknesses
Drive continuous improvement initiatives that strengthen consulting maturity, delivery quality, and organisational resilience
Contribute to leadership planning, organisational design, and scale-readiness initiatives
Key Relationships
Internal
CEO / Practice Director (ABS)
Chief Delivery Officer (CDO) / Head of PMO
Master Practitioners (Architecture, AI, and Technical Excellence)
Head of Operations
Programme Managers and Delivery Leads
Sales and Account Leadership
External
Programme and governance boards
Public thought‑leadership audiences via regular leadership contributions on Codec’s LinkedIn and social channels
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