Job Title Strategic Customer Value Advocate - Making Technology Real for Businesses Worldwide About the Role: We are seeking a highly skilled and results-driven Strategic Customer Value Advocate to join our team. As a key member of our customer success organization, you will be responsible for ensuring that our customers achieve maximum value from their investments with us. * Proactively manage named accounts and be accountable for engagement and satisfaction over the lifetime of the customer. * Establish relationships with client stakeholders, understanding and addressing needs promptly. * Develop strategic Success Plans aligned to value milestones and business outcomes, collaborating closely with clients on growth initiatives. * Monitor analytics & KPIs to reinforce solution value & identify areas for improvement in customer experience. ----------------------------------- Our ideal candidate is experienced in driving account revenue growth through consultative selling methods while consistently delivering exceptional service quality standards. Strong communication skills allow effective collaboration across multiple teams including sales support renewal coordination. Apropos number 1 above: