My Dublin based in Dublin for a Technology Lead (eCommerce) this is a perm role working on a hybrid model.
The eCommerce Technology Lead plays a key role in developing, improving, and supporting digital commerce platforms.
This role works across multiple teams and external partners to deliver reliable, user-focused online experiences while driving ongoing enhancements and supporting business objectives.
The position also manages the technology pipeline to ensure new features and updates are delivered efficiently.
Responsibilities Platform Development & Enhancement Design and evolve eCommerce platforms to meet current and future business needs.
Collaborate with external providers to integrate and optimise solutions across platforms such as Magento, Shopify, SANA, BigCommerce, and similar.
Maintain high standards of system stability, speed, and security.
Vendor Partnerships Build effective working relationships with technology suppliers and partners.
Monitor performance to ensure commitments are met and services remain reliable.
Oversee agreements and negotiate terms that support value and quality.
Team Collaboration Work closely with product, commercial, and technical stakeholders to understand requirements and shape practical digital solutions.
Contribute to strategic planning and support broader eCommerce initiatives.
Ensure technical work aligns with business goals and customer expectations.
Project Coordination Lead end-to-end delivery of eCommerce technology projects.
Define project goals, timelines, and deliverables with key contributors.
Track progress, resolve challenges, and ensure projects stay within scope and budget.
Security & Compliance Management Ensure all digital commerce systems follow relevant security, data protection, and compliance standards.
Implement controls to safeguard information and maintain platform integrity.
Carry out periodic checks to identify risks and strengthen defences.
Monitoring Continuously assess platform performance to maintain a smooth and reliable customer experience.
Troubleshoot issues and put corrective actions in place promptly.
Drive enhancements that improve overall speed, stability, and efficiency.
Analytics & Reporting Use monitoring and analytics tools to track system behaviour and identify improvement opportunities.
Produce insights and recommendations for optimisation and long-term planning.
Develop approaches that support consistent performance improvement.
Support & Issue Management Assist internal teams and users by addressing technical queries and resolving issues quickly.
Establish and refine support processes to improve responsiveness and satisfaction.
Ensure smooth day-to-day operation of eCommerce platforms.
Backlog & Roadmap Oversight Manage and prioritise the technology backlog to ensure timely delivery of updates and enhancements.
Work with teams to clarify requirements, refine tasks, and align priorities.
Monitor progress and adjust plans based on business needs and feedback.
Skills, Experience & Competencies Degree in Information Technology, Computer Science, or a related discipline.
Practical experience working with major eCommerce platforms (e.g., Magento, Shopify, SANA, BigCommerce).
Strong background in vendor coordination, technical delivery, and platform operations.
Good understanding of digital security and compliance requirements.
Excellent communication and stakeholder-management skills.
Ability to manage multiple streams of work in a dynamic environment.
Experience with monitoring and analytics tools.
Familiarity with ITIL frameworks.
Preferred Skills Experience in regulated sectors such as healthcare, retail, or similar fields.
Project management certifications (PMP, PRINCE2, etc.).
ITIL certifications.
Knowledge of relevant industry regulations.
HOW TO APPLY: To apply for this role, please submit your updated CV.
If your skills and experience match job requirements, you will be contacted to discuss your application in detail.
SIMILAR ROLES OPEN: As a specialized recruitment agency, we also have several other permanent and contract roles available.
Visit our website for more information or explore additional opportunities.
Skills: eCommerce Platforms Magento Vendor Management Project Delivery Compliance