Overview
The Field Service Engineer will join a Technical Account Management team and be responsible for managing, developing, and enhancing customer relationships while applying technical expertise to support clients with service visits, technical service delivery, and account management for the Laundry Division.
Alongside a competitive salary, the Field Service Engineer will enjoy benefits such as a Company Car, Pension Scheme, Employee Assistance Programme, additional days accrued for length of service, and more.
Key Responsibilities
* Conduct service repairs on company equipment while monitoring quality, cost, and overseeing technical elements of chemical dosing equipment.
* Provide technical support to achieve business targets, customer satisfaction and objectives.
* Effectively manage and develop new and existing client relationships.
* Achieve sales targets for designated accounts.
* Promote additional services while displaying knowledge of equipment and servicing requirements.
* Offer technical support to meet business goals, ensure customer satisfaction, and fulfil objectives.
* Support the acquisition of new accounts and prepare and deliver customer and colleague training.
* Monitor and enhance commercial performance while ensuring that account summaries are consistently updated and accurate.
* Submit punctual reports for all visits using approved document templates, including all applicable information.
Requirements & Qualifications
* Ability to travel throughout the Republic of Ireland, with overnight stays as required.
* Experience in the commercial laundry industry and/or knowledge of equipment and servicing requirements.
* A background in Mechanical engineering is desirable with working Electrical knowledge.
* A proven ability to manage, develop, and achieve progressive sales targets for your accounts.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Manufacturing
Industries
* Chemical Manufacturing
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