The Eviston Collection, Killarney
Join a proud, family-run hospitality group in the heart of Killarney
The Eviston Collection, comprising the Eviston House Hotel, The Danny Mann Pub, Brook Lodge Hotel, Killeen House Hotel, and Rozzers Restaurant, is seeking a welcoming and professional Hotel Receptionist to join our front office team.
Location: Killarney, County Kerry
Job Type: Full-time / Part-time
Start Date: Immediate
About the Role
As a Receptionist with The Eviston Collection, you will be the first point of contact for our guests, ensuring a warm welcome and a memorable guest experience. You will handle check-ins and check-outs, manage reservations, and respond to guest queries with efficiency and a smile.
Key Responsibilities
* Greet guests with a friendly, helpful, and professional attitude always
* Manage check-in and check-out procedures efficiently
* Handle reservations, cancellations, and guest inquiries both in person and over the phone
* Maintain accurate records and ensure all guest information is kept confidential
* Coordinate with housekeeping and other departments to ensure guest satisfaction
* Process payments and issue invoices as required
* Provide local information and recommendations to guests
* Uphold the high standards of hospitality for which The Eviston Collection is known
What We're Looking For
* At least 12 months' experience in a hotel reception or front office role preferred.
* Excellent interpersonal and communication skills.
* Proficiency in handling reservations and phone etiquette.
* Strong attention to detail and organisational skills.
* Ability to work well under pressure and as part of a team.
* A pleasant, friendly, and helpful nature.
* Flexibility to work shifts, including weekends and holidays.
What We Offer
* Competitive salary based on experience
* Opportunities for career growth within a respected hospitality group
* Supportive, family-oriented work environment
* Meals on duty, free parking, and employee discounts across our properties.
* Access to pension contribution scheme and nationwide hotel discounts.
How to Apply
If you are passionate about hospitality and want to be part of a dynamic team in one of Ireland's most beautiful locations, we would love to hear from you
Job Types: Full-time, Part-time, Permanent, Fixed term
Benefits:
* Company events
* Employee discount
* Flexitime
* Food allowance
* On-site parking
Ability to commute/relocate:
* Killarney, CO. Kerry: reliably commute or plan to relocate before starting work (required)
Language:
* English (required)
Work authorisation:
* Ireland (required)
Work Location: In person